Privacy Policy

Date : 2024-03-26

At Qualité d’Air Outaouais, protecting your privacy is of paramount importance to us. We want you to be transparently informed about our use of your information when you browse our website. By transacting with the Qualité d’Air Outaouais site, you agree to abide by these policies We therefore invite you to read the following policy regarding the information confidentiality.

For reference purposes, by personal information we mean :

“Any information that identifies you such as your name, phone number, email and address”.

The terms “company”, “our” and “we” are used to refer to Qualité d’Air Outaouais.

The following policy is the latest version available and is only valid for our website. If there are any significant changes, we will post a notice on the main page of our website to inform you.

Collected data (website or application)

Our site does not collect personal information unless you provide it voluntarily. When a form must be completed, your consent will be clearly requested in order to use your data for specific and explained purposes. For example, when submitting a message to obtain additional information about a service or to obtain a quote. In this case, your last name, first name, e-mail address and telephone number are collected solely for this purpose.

You will always be advised of the purpose of any data collection and the information used will be clearly explained.

Cell phone use or other mobile devices

When you access our website on your cell phone or mobile device, we may obtain information about your device ID and location. However, it is possible to block the location service directly on the device you are using.

Cookies and Other Comparable Technology

Some cookies and similar technologies are used on our website to make it easier for you to navigate from page to page, but they are not used to obtain any personal information about you. You can deactivate them in your browser settings. However, it is possible that by deactivating cookies, the functionalities appear differently.

Tools

Some data is collected automatically when you use our website, such as your IP address, your operating system and browser, the visited pages and your submitted requests, and the time and day you visit the website. This information cannot be used to identify you and is therefore not considered confidential information.

We use analytical tools on this website. These tools are used to measure, collect and store information, allowing us to analyze website traffic and improve our services. We care about our customers’ well-being and are continually striving to improve our services. You can choose to disable and refuse cookies from analytics tools. You will still be able to access the website, but you may not be able to access certain secure pages.

Use of information

The information collected by the analysis tools helps to produce statistics and reports for this website, allowing us to improve our understanding of our customers. The statistics and reports are used to manage and improve the services we offer to our customers.

No sale or lease, sharing or disclosure of your personal information is made in any way to any third party for the purpose of commercializing your information.

Publication and third parties

We may be called upon to share information that is neither personalized nor confidential about the company including trends in the use of our services to third parties. We ensure that no transmission of confidential information is made without the client’s consent.

Security

We do as much as possible to protect the user. The personal information we collect is encrypted using SSL (Secure Sockets Layer) technology as mentioned above and access to the data is strictly limited to those who process the data. These are subject to strict confidentiality obligations.

The data stored in the servers is only communicated in case of legal obligation; to apply our terms of use; to preserve our rights, property and safety as well as those of our users; to counter fraud; or with your consent and is protected by a confidentiality and security parameter.

Children 13 years old and under

We understand the importance of paying close attention to the protection of a child’s information when using our website. This website is not intended for minors. No personal information of a child under the age of 13 is stored on our servers without parental consent. If this is the case, measures will be taken as soon as possible to remedy the situation.

Transition

In the event of a sale, purchase, partnership, reorganization, merger, bankruptcy or other possible transition of the company, we are committed to protecting the information collected in the transfer process.

Links to other websites

This website may contain links to other websites. These websites are not governed by our privacy policy. We recommend that you read the privacy policies of other websites to understand their procedures regarding your personal information. The company can’t be held responsible for the processing of the confidential data of other websites of which it offers links for the convenience of its user.

Please feel free to contact Qualité d’Air Outaouais for more information on how we handle your personal data or to change the data we already have. We will be pleased to inform you further.